S2 and S3 Bus Services – Solihull

I have been engaged with residents from the more rural area of Blythe ward (Cheswick Green, Tidbury Green and Dickens Heath) for a while now; collating details of service disruption. I have also had good communications with Travel for West Midlands (TfWM) who subsidise this service. The following is an extract posted on local Facebook groups but it may be useful for service users in other arts of Solihull, especially Hockley Heath.

The service is being reviewed by TfWM officers and they have received many complaints from service users. The service is a subsidised one (i.e. by the council tax payer) and there are penalties the service provider has to pay for poor service. TfWM are working with the service provider, Diamond, to make the service better but there are not a lot of bus services looking to take this route over at the present time (this may change in due course).


The contract for both services is due for review in October this year. I will personally submit a written representation and share it with you in due course. It is fair to say the expectation is that any new contact reflects the service requirements of local residents and plans for growth through new developments. It must also ensure complaints are addressed suitably and better engagements with the public by the service provider is arranged (perhaps via the parish councils)

In the meantime TfWM will be undertaking a wide consultation with service users. This may begin later this month and I will certainly signpost this to you when it is launched.

Please do not hesitate to contact me about this issue.



5 thoughts on “S2 and S3 Bus Services – Solihull

  1. Good Morning Ken

    Stumbled across your item on the S2/3. Suffered yet another non-arrival yesterday (S2) in Solihull. Being in Hockley Heath I obviously use the S3 more but have found the reliablity of both services to be very poor, recently.
    Many other people in Hockley Heath are also fed up with the poor quality of service from Diamond Bus. Being in such a rural area we too rely on this bus heavily to get to Dorridge & Solihull. Vehicles are unreliable & often sound as if they’re going to break down…and, as you know, they sometimes do!
    Also we find here that the S£ is far too long a route & also does too many loops and circles – we would prefer a bus to go straight along the main road thorugh Dorridge and Knowle, to Solihull It is even worse at the moment due to the closure of Longdon Road & the bus does a ridiculous double loop along Station Road, making the journey even longer.
    We have heard rumours that Johnsons want to do this service, but not sure how true that is. The general opinion in this village seems to be “anyone but Diamond”

    Interesting article of yours & hope this is of use.

    Best Wishes
    Kevan Spaull (Mr)

  2. There has been no consultation between the residents whose properties border Alderminster and as most residents are opposed to the S2 changing its route, I shall be canvassing many of the residents affected and lobbying my local councillor and M.P . to strongly oppose any such re-routing.

  3. The changes now look to be in the public domain [or at least that’s what a driver on a S3 bus running 30 mins late told me!] but I cannot find the outcomes on routes or timetables. Understand changes will take affect next week so wondered if you had any idea where I could find the results of consultation?

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