Solihull Water

I have received this message from Severn Trent about our water supply.

Improving Solihull’s water supply  – Update 

We wanted to provide a quick update on our progress with creating a new water supply source for Birmingham and Solihull.  This new source will be used for short periods each year whilst we carry out repairs to the Elan Valley Aqueduct (EVA) which brings the current supply from Wales. 

Why are we doing this?

Solihull’s water is supplied from Wales through the Elan Valley Aqueduct (EVA). It is a source much loved by customers, and we want to make sure they continue to benefit from this wonderful water for years to come.  The EVA, is over 100 years old and needs increased maintenance to keep it in service. To enable our engineers to access the EVA and carry out repairs, we will need to take it out of action for up to 6 –  8 weeks once a year.  During these maintenance periods the new source will be used to supply customers.

What does this mean for customers?

Customers will be supplied, for short periods, from other parts of our region.   Water from different areas has a slightly different mix of minerals and some customers may notice a slight change in the water. We will be making customers aware and reassuring them that this is temporary and they can continue with normal water use.

How is work progressing?

To deliver the temporary supply source requires development of the pipes across our region.  We are also building a new treatment facility at Frankley and creating a new source from the River Severn.  Work has been ongoing since 2016 and we are on schedule to complete by March 2020.  During the last six months we have successfully completed two tests on network enhancements and construction of the new facility is on track.  During April we will be carrying out a short test in the Solihull area and customers will receive a different supply for a few days.  Whilst it is unlikely customers will notice  this short change we will be letting them know about this work.

What does this mean for you?

We are keen to make you aware and keep you updated about this work and would like to hear your thoughts on how best we advise customers about these temporary changes to their water supply.  Also if you have any queries or would like any further information, please contact me and I will be happy to help.   You can also find further details and a one minute info video at


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